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WWW.PLAYAMUJERES.COM.MX , (hereinafter “Playa Mujeres”) presents The Terms and Conditions of Use below (hereinafter the “Terms of Use”), which regulate the use, browsing or information modification, services, images, queries and/or any other content available for any Playa Mujeres user or client (hereinafter the “User”) of the digital portal including all its publications, notifications, consulting and any section on the website (the “Website”) including any other made in private, by postal mail, e-mail, shipping, tracking and courier delivery services, fax or by telephone.

By accessing and using this website the User declares that he has read and accepts the terms and conditions established in this document (“Conditions of Use”). Additional to the applicable terms and conditions which regulate specific areas of this website or additional content and transactions that are also published in particular areas of the website, along with these conditions of use, regulate the content, publications or complementary information that may add or modify on agreement with the applicable legislation and law with the services offered by Playa Mujeres directly or indirectly and those which are still available or the ones made on previous time, including informative services, ads, marketing, among others.

These applicable conditions of use, along with the additional terms and conditions, will be referred to as the “Agreement”. The User declares and manifests to be over 18 (eighteen) years old and has the legal capacity necessary to accept the Terms of Use, and thus use the Website, its Services and Content.

Playa Mujeres reserves the right tp modify this Agreement at any time and without prior notice to the User. The continued use of the Services following any such modification constitutes the User’s agreement to be bound by and the acceptance of the Agreement as so modified. Playa Mujeres manifests that the terms and conditions for the use of the Website services are as follow:

1. Using our Website

To have access to the services on our Site, such as browse, share, read, publish and/or obtain information, the User agrees to register on the Website with certain personally identifiable information like name, email address and phone number. The User agrees that the Website, Service, Content, Apps, or any other material/information of any kind on the Website or that is developed on the Website (the “Property”) remains as Playa Mujeres’ intellectual property rights. The User agrees to not copy, modify, distribute, transmit, publish, or download the Property without the express authorization of Playa Mujeres. The User agrees that using the Website does not concede any type of license or right of any kind for the User over the Property.

Playa Mujeres owns the complete title and the intellectual property rights on the complete Property of the Website. With the exception of what is expressly authorized in this Agreement, the user is not allowed to modify, copy, distribute, publish or use any content from the Website, the services and the Property, unless the rights that are mentioned and allowed on the Terms and Conditions of Use.

Considerations regarding the services

At Playa Mujeres, our priority is to satisfy our clients and Users by providing the best service supported by the highest quality standards. In order to provide a precise and efficient service, we have a highly qualified staff to help and support any User questions or inquiries.

3. User Restrictions

The User is not allowed to use information from the services or products purchased or received by Playa Mujeres for illegal purposes or that may affect the public order. Playa Mujeres is not responsible for any use of the information or documentation coming from the User or client that may be related to the Website or Playa Mujeres, therefore, the User may release Playa Mujeres and all its affiliates from any claims, responsibility or consequences generated by such use.

4. Intellectual Property Rights

The Website and the Property are protected by foreign and Mexican Intellectual Property Rights, thus, the User agrees that the Property Rights belong to Playa Mujeres, its partners, associates, and third parties. The Copyrights of the content are property of Playa Mujeres and others that have authorized its use on our Website. The User is allowed to download or print the content for non-commercial use and only for personal purposes. If you are making use of the Website as an employee or a member of any enterprise or organization, you are allowed to download and print the content only for non-commercial, educational, or other purpose within the organization, except for those allowed by Playa Mujeres. The User may not manipulate any images or content inside the Website. Therefore, the User agrees to not copy, modify, distribute, publish, download or upload the Property without the express authorization by Playa Mujeres.

The User agrees that the use of the Website does not concede any kind of license or any other rights over the Property. The User is not allowed to use any brand or logos from the Website without the previous and written permission of Playa Mujeres. In any case that the User gets a license, permission, right or authorization of the Industrial Property, in such case, the User and/or client agrees to: (i) Renounce to any rights and benefits that may get for using the Intellectual Property (ii) The User agrees to repair any harm done to Playa Mujeres and indemnify any expenses that may occur in order to defend Playa Mujeres’ interests and rights.

All Property rights are Playa Mujeres Copyrights and/or in its case third party owners of the licenses of the software used on the Website.

5. Data Privacy

All the information and personal data provided by the User and/or client to Playa Mujeres through its Website or by any other media will be reserved. Playa Mujeres will not use or disclose such data and it will be processed as confidential, except for the purposes that are established and detailed in the Privacy Policy on the Playa Mujeres’ Website. See our Privacy Policy by clicking the following link:

6. Cookies

Playa Mujeres uses cookies and other technologies that let us collect User Data every time the Website is visited. These tools are used in many areas of our Website to improve browsing and User experience. Some of our affiliates and ads may use Cookies inside the Website. All collected data is processed and treated as established by the Privacy Policy on the Playa Mujeres’ Website.

7. Registered data

We use IP addresses for analytics, Website administration, to track User movements around the site, analyze trends and collect demographic data for Playa Mujeres’ usage. The User agrees that IP addresses are not linked to personal data identification. For system administration, identification of usage patterns and troubleshooting purposes, our web servers automatically register standard access data, including browser version, time of access/open email, requested URL, and referrer URL. Any other personal identification data related is used only as established on the Playa Mujeres’ Privacy Policy.

8. Links to Third-Party Websites

Website links or third-party data that appears on our Website is only used for a better User experience. If the User clicks on the link, the User agrees to understand that it will exit our Website and Playa Mujeres is not responsible for any action that may occur on third-party websites. Those links are not supported, sponsored, or recommended by Playa Mujeres, the third-party website, or the information stored on it. Playa Mujeres is not responsible for the availability of such webistes. Playa Mujeres is not responsible for those websites or any content on them. If the User makes use of the Playa Mujeres’ links to services, providers, or affiliates, the User understands that clicking the link will exit Playa Mujeres’ Website and the User will be subject to the websites’ Terms and Conditions and Data Privacy Policies. The User is responsible of checking the security and authenticity of any other site connected to our Website before providing any information or personal data. Playa Mujeres is not responsible for any loss or harm of any kind, as a result of the personal data that the User may share on third-party websites. 

9. External Links Disclaimer

The User, or any third party, is not allowed to create links to our Website from another webpage, without Playa Mujeres’ previous and written consent. In case the User creates a link to one of our Website pages, it is at the User’s own risk, and exclusions and limitations established on our Website will apply. To create a proper link, the User has to follow the external link instructions provided by Playa Mujeres. Unless Playa Mujeres authorizes it, the User is not allowed to create any deep links or hyperlinks on our Website (all created links have to be sent directly to our Website’s main page or any other webpages on the site). The User is not allowed to copy or frame the Website or any of their webpages on another website or webpage.

10. Disclaimer

The Website, Content, Property, and/or information available on our Website do not apply to any warranties of any kind. Playa Mujeres makes no guarantees that the service of their Website, Products and/or Services will not be interrupted and free of errors, omissions, and that defects will be corrected, or that the Website, Products and/or Services, or any linked site will be free of computer viruses or other harmful components. Playa Mujeres does not assume any responsibility, and shall not be liable for any damages to, or viruses that may affect the User’s computer equipment or other property on account of the User activity on our Website, or the User access to, use of, or browsing of the Website, downloading or uploading of any content from or to our Website. Playa Mujeres does not guarantee that the result on the use of our Services is correct/reliable according to applicable legislation and/or according to the User’s expectations. The User agrees to use our Website on its sole responsibility and assumes total responsibility for any expenses from reparations or services on the User’s equipment to access our Website. Playa Mujeres, its affiliates and third-party service providers are not responsible for any special damage of any kind on the use of our Website. If the User is dissatisfied with the website, its Content and/or its Terms and Conditions, the only solution is to discontinue using our Website.

11. Limitation of liability

Playa Mujeres is not liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (i) the use or inability to access or use the service; (ii) any claim due to error, omission, or any other inaccuracies on the Website, the Services or its Content; (iii) unauthorized access, use or alteration of your transmissions or content; or (iv) any other aspect related to the Website, its Services, and Content, even if Playa Mujeres has been alerted of the possibility of such damages. If the User is not satisfied with the Website, its Services and Content, or the Terms of Use, the only solution is to stop using the Website.

12. Indemnification

The User expressly understands and accepts its conduct on the Website as its sole responsibility. The User agrees to defend, indemnify and hold harmless Playa Mujeres, its parent companies, subsidiaries, affiliates, independent contractors, service providers and consultants, and their respective directors, employees, and agents from and against any claims, damages, costs, liabilities and expenses (including, bot not limited to, direct, indirect, incidental, consequential damage) and the reasonable attorneys’ fees, arising out of or related to the use of the Website, misuse or disability of the Website, the Service, or a violation of these Terms and/or the violation of any rights by Law, whether Federal, State or Municipal, and/or violation of any rights of another not related to Playa Mujeres.

13. Privacy

The User manifests to have read and agreed to the Website’s Privacy Policy. Playa Mujeres reserves the right to change the terms in our Privacy Policy at any moment and without prior notice, and are accepted by the User by the use of the Website. If the User does not agree with our Privacy Policy, the User must stop using the Website and the Services offered.

14. User conduct

The User concedes to only use the website for the means established on this Agreement. The User agrees to not take part in any action that may compromise the Website’s security, disabling the Website to the other Users, or causing damages to the Website and its Property. The User agrees to not add, remove, or modify the Content, or try to access Content not meant for this purpose. The User concedes in not using the Website in any way that can affect third parties.

15. General Terms of Use

  1. Complete Agreement/Non waiver. These Terms and Conditions are the complete agreement between Playa Mujeres and the User in order to make use of the Website and its Property. A non-waiver or lack of claim from Playa Mujeres to the User for any violation or non-compliance from the User will be issued, and Playa Mujeres reserves the right to terminate the User activity on the Website if the User incurs in previous or subsequent violations or non-compliance to these Terms and Conditions.
  2. Severability. If any provisions on these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable by a Court of Law or competent authority, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  3. Competence and Jurisdiction. Any dispute related to Playa Mujeres’ Agreement, Terms and Conditions, Privacy Policy, and any other Website owned by Playa Mujeres, its Services, Property or Content are regulated and to the extent applicable by Mexican laws. Playa Mujeres and the User agree to submit to the laws of the Supreme Court of the State of Quintana Roo, Mexico, in order to attend any dispute related to the Agreement, both parties agree to renounce to any other legal entity that may apply in their locality. Playa Mujeres reserves the right to change the terms on this Agreement at any time and without prior notice, and the User agrees by simply using the Website. If the User is dissatisfied with this Agreement, he agrees to stop using the Website and its Services immediately.

16. Submissions

The User and/or client can contact the staff at Playa Mujeres at any time, regarding questions, clarifications, comments, and/or suggestions related to the Services offered by Playa Mujeres, the information on the Website, the notices and notifications made by the User and/or client, as well as these Terms and Conditions. They can be sent to Playa Mujeres through the different media created by Playa Mujeres for this purpose, and which will be known from time to time, or via the following email address:

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